Introducing our new Product Manager: Holly Rumble
Envolve Tech keeps on growing! We are pleased to welcome our third new hire within a month – new Product Manager, Holly Rumble! What is a product manager? Glad you asked. Holly will be in charge of identifying and planning improvements to the Envolve Tech Virtual Shopping Assistant. To do this she will be analysing […]
How retailers should respond to #CantComplain
In early July, the BBC 1 television programme Watchdog launched its #CantComplain investigation, highlighting how companies across Britain are simply not responding to customer enquiries. Three weeks later, the consumer outrage that sparked the initial investigation is only growing stronger. Many retailers around the world are struggling with surges in customer enquiries, as more shopping […]
