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Envolve Tech News

42% of online shoppers struggle to find what they want

According to a recent survey of 4,000 online shoppers, finding the product was too difficult for a shocking 42% of respondents. The survey, which was commissioned by consulting firm Contentsquare, also found that only 15% of respondents were happy overall with online customer experience. Improving customer experience has long been seen as a key goal…

Marc Blumberg joins Envolve Tech as Vice President of Sales

2021 is already shaping up to be a very exciting year for Envolve Tech! Today we are thrilled to announce the opening of our first overseas office – in New York – and the addition of our first Vice President of Sales, Marc Blumberg. Marc has previously helped startups from the UK and Germany successfully…

2020 has been tough – but also amazing!

2020 has been a difficult year in so many different ways, but – at least in business terms – it has been a VERY exciting year for everyone Envolve Tech. We have grown from a promising startup with a handful of clients into an established member of the performance marketing industry, with new partnerships being…

Black Friday: converting every sale possible

The past few days have been the most exciting ever in the history of Envolve Tech. With inbound traffic surging, and the number of customer questions exploding, our Virtual Shopping Assistant (VSA) instantly scaled to meet demand and converted sales at record levels. It was our best Black Friday ever, and based on the feedback…

Envolve Tech raises £720K investment

Big news! We have successfully closed our latest funding round for a total of £720,000. The vast majority of investment was provided by private investors, including several prominent members of the performance marketing industry from the Thorium Technology Investor Network. Additional investment came from the female angel investment network Angel Academe. We opened the round…

Envolve Tech founder included in PerformanceIN 50

Envolve Tech founder and CEO Emma Smith has been named in the 2020 edition of the PerformanceIN 50 – a list of the top fifty players in the performance marketing industry. The annual list was curated from peer nominations and internal research, and includes the year’s most exceptional, inspiring and influential individuals. Emma is also…

Helping a client through controversy

What happens when your website is suddenly hit with hundreds of unexpected, angry messages? Thankfully this isn’t a typical event for most brands, but it can happen to anyone. If it ever does happen, one thing to keep an eye on is the human cost. Customer service agents are valued employees, and asking them to…

Another lockdown may be on its way – are you ready?

Is a second national lockdown coming to the UK? According to some medical experts, the dreaded “second wave” of COVID-19 cases has already arrived. How the government will react is hard to predict, but earlier this week, a health minister said national lockdown restrictions could be in place within a few weeks. Is your website…

Are you ready for Black Friday 2020?

There are two huge trends set to shape Black Friday 2020: shoppers will shift most of their purchases online, and Black Friday sales will start earlier than ever this year In other words, online retailers should be ready for massive spikes in traffic at any time. Jumps in traffic will also mean more product questionsions…

Introducing our new Product Manager: Holly Rumble

Envolve Tech keeps on growing! We are pleased to welcome our third new hire within a month – new Product Manager, Holly Rumble! What is a product manager? Glad you asked. Holly will be in charge of identifying and planning improvements to the Envolve Tech Virtual Shopping Assistant. To do this she will be analysing…