Terms & Conditions for End-Users (Consumers)

Last Updated: 21st November 2025

These Terms & Conditions govern the use of Envolve’s Chatbot services by End-Users (consumers).

Company: Envolve Technology Limited (Company No. 08548197)
Governing Law: England & Wales

1.About This Service

This chatbot is provided by Envolve Technology Limited and is embedded on the website you are visiting. It uses generative AI technology to assist with product discovery and general shopping guidance. The chatbot is not a source of verified product data, pricing, or offers.

2.AI-Generated Responses

All responses are generated automatically and may be incorrect, incomplete, outdated, or misleading. All chatbot content is indicative only. You must verify all product information, pricing, offers, recommendations, availability, and suitability directly on the retailer’s website.

3.Prohibited and Malicious Use

You must not:

Generate or request harmful, abusive, offensive, illegal, or unsafe content
Extract data in a manner intended to circumvent intended use
Probe the system for exploits or vulnerabilities
Impersonate others
Request or provide sensitive or confidential information

Envolve may update these Terms from time to time.

4.No Liability

Envolve Technology Limited is not liable for any action taken in reliance on chatbot outputs. Use is at your own risk.

5.Data and Privacy

Conversation content may be processed. Personal data (if voluntarily shared) is processed per applicable data-protection laws and the retailer’s privacy policy.

6.Intellectual Property

All technology and content remain the intellectual property of Envolve Technology Limited or its licensors.

7.No Warranty

The chatbot is provided “as is” without warranties.

8.Governing Law

England & Wales law applies. Courts of England & Wales have exclusive jurisdiction.